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UEC has introduced Sukhoi Superjet 100 aircraft engine after-sale support peculiarities to the participants of the "Aviation of the Future" program

Site news 20.10.2017

Sochi, October 20, 2017
Press-release

Leonty Sergienko, Deputy SaM146 Program Director, PJSC "UEC-Saturn" (a part of United Engine Corporation, a Rostec State Corporation company), Rybinsk, introduced peculiarities of the after-sale support organization for SaM146 PPS’s powering the Sukhoi Superjet 100 (SSJ100) aircraft to the participants of the academic program and debate "Aviation of the Future" at the 19th World Festival of Youth and Students (WFYS) in Sochi.

SaM146 is an integrated PPS including an engine and a nacelle with a reverser unit.  SaM146 deliveries and all after-sale support services are managed by PowerJet (a joint venture based on the principles of equal partnership between Safran Aircraft Engines and “UEC-Saturn”). “UEC-Saturn” is responsible for the development and production of the fan, low pressure compressor (LPC), low pressure turbine (LPT), SaM146 engine assembly and tests; Safran Aircraft Engine is in charge of the high pressure compressor (HPC), combustion chamber, high pressure turbine (HPT), accessory gear box, engine control unit and PPS integration. The SaM146 engine as well as its production is certified in compliance with European and Russian regulations.

The first production SaM146 engine was shipped in 2010 and its commercial operation as part of the SSJ100 aircraft started in 2011. Today, the SaM146 PPS powers aircraft of 15 Russian Airlines (Aeroflot, Yakutia, Yamal, IrAero, Gaspromavia, Azimut and other Operators) as well as in other countries, such as Mexico, Ireland and Thailand (the Royal Air Forces). The total running time of the SaM146 fleet exceeds 700 thousand flight hours.    

"An effective and flexible system of after-sale support is a mandatory requirement in order to successfully promote commercial aircraft engines and to increase the volume of their sales, - reported Leonty Sergienko, SaM146 Program Deputy Director for Production Support. – Speaking about the SaM146 power plant, in my opinion, we have succeeded in establishing a really effective and competitive after-sale support system based on experience and innovative approaches of both Russian and French engine manufacturers. We focus, above all, on the highest level of maintenance of engines delivered to an operator and on the maximum possible satisfaction of customers."

According to the UEC representative, the establishment of an after-sale support system tending to extend service life, to reduce engine operating and maintenance costs should be based on:

•    a deep analysis of our own experience and the existing world practice of establishment of after-sale support systems;
•    development of flexible and competitive comprehensive proposals for customer support and service maintenance;
•    understanding of objectives and requirements for the establishment, certification (if needed) and functioning assurance of each after-sale support system element;
•    implementation and compulsory use of integrated logistics support standards in the work aimed at the establishment and functioning assurance of an after-sale support system;
•    focusing on customers’ needs and requirements as one of the guidelines;
•    forming of clear and mutually profitable patterns of interaction between product designers, manufacturers and MRO service providers with common information space for the product;
•    etc.

"The SaM146 engine after-sale support system includes maintenance services, MRO, a 24-hour customer support web portal, a customer support team, a customer support centre, technical support for the product and operation, training of customers, support with spare parts and tooling, - pointed out Leonty Sergienko. - In addition, the customer support teams formed by PowerJet always include not only different types of managers (technical support, spare parts, training etc.), but also field representatives working 'on-site' at operators’. The SaM146 engine MRO training program realized for customers in the UEC-Saturn training centre is of great importance. Future SaM146 MRO specialists are trained in special classrooms equipped with modern multimedia computer facilities, have access to the shopfloor with an SaM146 mock-up for practical training of students and to kits of special tooling and standard tools and special equipment for practical training."

Two SaM146 spare part distribution centres have been built in Lytkarino located near Moscow and in French Villlaroche in order to create a customer support system meeting the world standards. Such localization of warehouses allows delivering spares to any part of the world within 24 hours.

The sponsors of the "Aviation of the Future" program (held from 16th to 21st of October) are UEC, UAC, Russian Helicopters, Moscow Aviation Institute and Moscow Institute of Physics and Technology. It is to become a platform where young specialists and students of specific higher education institutions will discuss advanced technologies and projects of global aviation industry. One of the tasks of the program is to motivate talented youth to work in aircraft industry.

PJSC "UEC-Saturn" is an engine-manufacturing company specialized in the design and development, production and after-market support of gas turbine engines for military and commercial aviation, power generation and gas compression as well as for ships and vessels. UEC-Saturn is part of United Engine Corporation. It is located in Rybinsk (Yaroslavl region). UEC Saturn is a member of Russia’s Mechanical Engineers Union, an All-Russian industrial association of employers. The Yaroslavl regional division of the All-Russian public organization ‘Russia’s Mechanical Engineers Union’ is headed by Viktor A. Polyakov, Managing Director of PJSC “UEC-Saturn”.

United Engine Corporation (JSC) (a Rostec State Corporation company) is an integrated organization specialized in the design and development, serial production and after-market support of engines for military and commercial aviation, space programs, the Navy as well as for the oil and gas industry and power generation. One of UEC’s prioritized fields of activity is the implementation of comprehensive programs of development of the industry’s companies by introducing new technologies meeting the world-class standards.

Rostec State Corporation is a Russian corporation established in 2007 in order to facilitate the development, manufacturing and export of high-technology industrial products of military and commercial application. The corporation comprises 700 companies, which form 11 defense-industrial and 3 civil industry holdings as well as 80 direct control companies. Rostec’s subsidiaries are located in 60 regions of Russia and deliver their products to over 70 countries worldwide.The Rostec portfolio spans such renowned brands as AVTOVAZ, KAMAZ, Kalashnikov Concern, Russian Helicopters, VSMPO-AVISMA, Uralvagonzavod and others. Rostec's consolidated revenue reached 1 trillion rubles in 2016. Rostec's consolidated net revenue reached 88 billion rubles, and EBITDA reached 268 billion rubles in 2016. The corporation's average salary in 2016 amounted 44 000 rubles. Following Rostec's new strategy, the major objective of the Corporation is to ensure the technological advantage of Russia at the competitive world markets. The implementation of a new technological wave and digitalization of Russian economics are among Rostec's tasks.


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