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Entire after-sale support
PowerJet (the JV between UEC-Saturn and SAFRAN Aircraft Engines) provides an entire support for Customers of Superjet 100 aircraft in all after-sale aspects of SaM146 propulsion system Overall support for entire SaM146 propulsion system
Overall support for entire SaM146 propulsion system (engine, nacelle) in accordance with international standards: • Customer support team • field representatives on Customer site • new training center for Customer personnel training • Customer support center (24 hours a day / 7 days a week) • interactive technical documentation (CD, Web portal) • spare parts provisioning based on new information technologies (stock reserve management, spare parts ordering, delivery monitoring) • engine on-wing support • tools and equipment • engine maintenance Wide service package
In a frame of long-term by the hour contracts Customers receive a wide service package: • engineering support • remote diagnostic • engine fleet management • engine, nacelle and LRU repair in shop • support on-wing by “Engine Maintenance On-Site” (EMOS®) specialists as required Contacts (sales) Contacts (after sales support) |
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